Privacy Policy

Effective Date: August 11, 2025
Last Updated: August 11, 2025

LoopIQ Inc (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, use our services, or interact with us in other ways. By using LoopIQ’s services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide Directly
– Contact Information: Name, email address, phone number, business name, job title.
– Business Information: Client lists, customer data, CRM exports, and service history.
– Assessment & Onboarding Data: Responses to the AI Readiness Assessment and onboarding forms.
– Payment Information: Processed securely by our payment processor.

b. Information Collected Automatically
– Website Usage Data: IP address, browser type, operating system, referring pages, pages visited, and timestamps.
– Cookies & Tracking Technologies: For improving user experience and tracking performance.

c. Third-Party Sources
We may receive information from third-party services (e.g., CRMs, other marketing tools) when authorized by you.

2. How We Use Your Information

We use your information to:
1. Provide, operate, and improve our services.
2. Conduct assessments and deliver personalized reports.
3. Onboard you into our pilot or full-service programs.
4. Communicate with you about updates, offers, and support.
5. Process payments.
6. Ensure security and comply with legal obligations.

3. How We Share Your Information

We do not sell your information. We may share data with:
– Service providers who help operate our business. (such as cloud hosting, email platforms, payment processors)
– Legal authorities if required.
– In connection with business transfers.

4. Data Security and Protection

We take the security of your data, and the sensitive information you provide about your clients, very seriously. We use industry-standard security measures to protect your information, including encryption, multi-factor authentication, and access controls to prevent unauthorized access. When you provide us with client data, we ensure its confidentiality and security through a formal Data Protection Agreement (DPA) that outlines our commitment to handling this information in compliance with all relevant privacy standards.

5. Data Retention

We retain your data only as long as necessary to provide services and comply with legal obligations.

6. Your Rights

Depending on your location and applicable data protection laws such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), you may have specific rights regarding your personal information. These may include the right to access, correct, or delete your data, as well as the right to object to or restrict its processing.

For California Residents: If you are a California resident, you may have rights under the CCPA/CPRA regarding your personal information, including the right to:

  • Know what personal information is being collected and the purposes for its collection.
  • Request access to your personal information.
  • Request the deletion of your personal information.
  • Opt out of the sale or sharing of your personal information. (Note: We do not sell your information as stated in our policy.) To exercise these rights, please contact us using the information in the “Contact Us” section.

7. Cookies & Tracking

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files stored on your browser. We use them for three main purposes:

  • Functionality Cookies: These are essential for our website to work correctly. They remember your preferences and ensure you can navigate the site smoothly.
  • Analytics Cookies: These help us understand how you use our website, such as which pages you visit most often. This data allows us to improve the site’s performance and user experience.
  • Marketing Cookies: These may be used to show you relevant advertisements for our services on other websites based on your Browse activity. You have the right to accept or reject these cookies, which you can manage through your browser settings.

8. Contact Us

Email: ajay@loopiq.io
Website: LoopIQ.io