Effective Date: August 11, 2025
Last Updated: February 15, 2026
LoopIQ Inc (“we,” “our,” “us”), a Virginia corporation, values your privacy. This policy explains how we collect, use, and protect personal information when you use our website and AI automation services. This policy applies only to users located in the United States.+1
1. INFORMATION WE COLLECT
- Voluntary Information: We collect information you provide directly, such as your full name, email address, mobile phone number, business name, and inquiry details submitted through forms or bookings.
- Automatically Collected Information: When you visit our website, we may automatically collect non-personal data such as IP address, browser type, device type, and usage patterns for analytics and optimization.
- Third-Party Integration: Data integrated from your CRM (e.g., ServiceTitan, Housecall Pro) to facilitate requested services.
2. HOW WE USE YOUR INFORMATION
We use your information to provide and deliver the services you request, respond to inquiries, manage appointments, and send transactional communications. We utilize third-party automation tools (such as GoHighLevel and Make.com) solely as technical processors to facilitate these services. We do not sell your personal information.+1
3. TEXT / SMS MESSAGING POLICY (A2P / TCPA / CTIA)
- Program Description: If you opt-in, you may receive text messages from LoopIQ Inc, including transactional messages (appointment confirmations, reminders, and missed-call responses) and promotional messages (only with explicit consent).
- Consent: By providing your mobile number and opting in, you provide express written consent to receive text messages. Consent is not a condition of purchase and is collected through a clear, unchecked opt-in mechanism.+1
- Message Frequency: Message frequency varies depending on your interaction with our services.
- Fees & Help: Message and data rates may apply. For assistance, reply HELP or email ajay@loopiq.io.+1
- Opt-Out: You may opt out at any time by replying STOP to any message.
- Cookies and Tracking
Our website may use cookies or similar technologies to enhance your user experience and collect anonymous analytics. You may disable cookies via your browser settings, but some features of the website may not function properly.
4. MOBILE INFORMATION SHARING (A2P COMPLIANCE)
No mobile information (including phone numbers, SMS opt-in data, or consent records) will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will never be shared with third parties for any purpose.+1
5. YOUR VIRGINIA PRIVACY RIGHTS (VCDPA)
As a Virginia-based company, we honor the Virginia Consumer Data Protection Act (VCDPA). You have the right to:
- Access: Confirm if we are processing your data and obtain a copy.
- Correct: Fix inaccuracies in your personal data.
- Delete: Request the deletion of personal data provided by or obtained about you.
- Data Portability: Obtain a copy of your data in a portable format. To exercise these rights, email ajay@loopiq.io. We will respond within 45 days.
6. DATA SECURITY & RETENTION
We implement reasonable administrative, technical, and physical safeguards, including encryption and MFA, to protect personal information. We retain data only as long as necessary to provide services or comply with legal obligations.+1
7. CONTACT US
LoopIQ Inc Email: ajay@loopiq.io
Website: loopiq.io